Tsunami Nutrition delivers in Italy within 24/48 hours from the receiving of the order.
For more information on shipping, contact our Customer Service from 9 AM to 6 PM (+39 06-51847983 or +39 06-69301609) or send an e-mail to email@example.com, we are at your disposal for any needs.
All the orders received within 10 AM will be processed the same day (Saturdays, Sunday and holydays excluded), all the orders received after this time will be processed the working day after.
All the deliveries (islands excluded) will be performed through ground transport within 24/48 hours after the order (Saturdays, Sundays and holydays excluded).
In case of problem with the receiving of the package, please contact our Customer Service from 9 AM to 6 PM (+39 06-51847983 or +39 06-69301609) or send an e-mail to firstname.lastname@example.org.
We pay the maximum care and attention during the preparation of your order, but we cannot do nothing against the unexpected. If you notice visible damages on your package, sign with reserve at the delivery. We need a photographical proof, so take a picture to the package and the send the material to our Customer Service via e-mail in order to evaluate your case and eventually proceed with return and/or substitution of the damaged product/s.
We remind you that it’s impossible for us give you a guarantee on delivery time because this is not directly up to us, but we can guarantee our best commitment for the processing of your order.
Shipping costs are free in Italy for all the orders with an amount equal or more than € 49.00, for a less amount shipping costs are € 7.00.
We deliver only in European Union Member Countries.
In the table below are listed all the Countries where we send and its relative shipping costs:
|Delivery time||Destination||Order Amount||Shipping costs||Order amount||Shipping costs|
|2-3 days||POLAND||up to 109.00 €||18.00 €||over 109.00 €||Free*|
|2-3 days||CZECH REPUBLIC||up to 109.00 €||12.00 €||over 109.00 €||Free*|
|2-3 days||SLOVAKIA||up to 109.00 €||12.00 €||over 109.00 €||Free*|
|2-3 days||HUNGARY||up to 109.00 €||18.00 €||over 109.00 €||Free*|
|2-3 days||SLOVENIA||up to 109.00 €||18.00 €||over 109.00 €||Free*|
|2-3 days||ROMANIA||up to 10900 €||22.00 €||over 109.00 €||Free*|
|2-3 days||BULGARIA||up to 109.00 €||20.00 €||over 109.00 €||Free*|
|2-3 days||CROATIA||up to 109.00 €||22.00 €||over 109.00 €||Free*|
|2-3 days||AUSTRIA||up to 109.00 €||18.00 €||over 109.00 €||Free*|
|2-3 days||GERMANY||up to 109.00 €||18.00 €||over 109.00 €||Free*|
|2-3 days||BELGIUM/LUXEMB||up to 109.00 €||18.00 €||over 109.00 €||Free*|
|2-3 days||FRANCE||up to 109.00 €||20.00 €||over 109.00 €||Free*|
|2-3 days||HOLLAND||up to 109.00 €||19.00 €||over 109.00 €||Free*|
|2-3 days||SPAIN**||up to 109.00 €||19.00 €||over 109.00 €||Free*|
|2-3 days||ENGLAND||up to 109.00 €||25.00 €||over 109.00 €||Free*|
|2-3 days||SWEDEN||up to 109.00 €||23.00 €||over 109.00 €||Free*|
* Abroad shipping costs are free for orders with an amount more than € 109.00 under condition that the order includes products for a total weight less 5 Kgs. For all the orders with weight more than 5 kgs packages, you will be contacted by our Customer Service which will inform you about eventual additional costs. Eventual additional charges and custom duties are up to the Customer.
** In case of shipping to Balearic Islands, shipping costs are € 35.00 for orders with an amount more than € 109.00, for orders with an amount less than € 109.00, shipping costs are € 45.00.
All the shipping abroad doesn’t accept cash on delivery payment.
Delivery will be performed approximately within 9:00 AM and 06:00 PM. In case you are not available, postal messenger will stock the merchandise and, after two unsuccessful attempts, you’ll have to unlock the package by following postal instructions. Calls or fixed hours for the delivery are additional and optional services, postal messenger will decide if performed this type of services or not.
We remember you that you’ve already paid shipping costs at the moment of your purchase. So, have not to pay additional costs, but just enjoy your order!